Guest Room
- 1 King-size bed
Bed & Breakfast · Queenstown · Otago
Chalet Queenstown
A small 4-star B&B on Dublin Street, a short walk from Queenstown's restaurants, shops, and the lake shore.
- Walk to Queenstown's shops, restaurants, and the lake
- Free private parking on site
- High guest scores for staff and facilities
8.9
Great
518 reviews
Booking.com 8.9 · 518 reviews
About
Chalet Queenstown
Chalet Queenstown is a small bed and breakfast on Dublin Street, a short walk from the centre of Queenstown. It's a 4-star property with free private parking and Wi-Fi throughout, which is a rarity this close to the action. The B&B style means a more personal experience, with a guest lounge and garden.
Rooms are modern and well-heated, with soundproofing, tea and coffee facilities, and some offer lake views. The property has ski storage and a ski pass vendor for winter sports, plus a laundry service. There's a sun terrace and a children's play area, but note that pets are not allowed.
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Superb staff and service — Guests consistently mention the friendly, helpful hosts, with one going out of their way to rearrange travel plans. Staff rating is the highest category at 9.7, and service scores 9.3.
- Outstanding facilities — With a facilities score of 9.5, the property offers amenities like a guest lounge, garden, sun terrace, and a children's play area, along with practical extras like laundry and ski storage.
- Excellent rooms and comfort — Rooms score 9.3, and guests note modern decor, heating, soundproofing, and lake views. Some rooms include a bathtub, and the beds are described as comfortable.
- Great value for the location — With a value score of 8.8, the free parking and short walk to the town centre add to the appeal, especially compared to typical Queenstown prices.
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Worth weighing
4 to weigh- Comfort score is low — Comfort scores just 7.5, which is the weakest category. While rooms are praised for heating and beds, this suggests some guests find the overall comfort level below expectations for the price.
- No pets allowed — If you're travelling with a dog or cat, this isn't the place. The policy is strict no pets, so plan for alternative accommodation for your furry friend.
- Small property, limited capacity — As a B&B with around 14 guests, the experience is intimate, but that means fewer on-site facilities like a restaurant or spa. What you get is a cosy, personal stay rather than a big hotel.
- Breakfast not included in all rates — While many guests praise the breakfast, it's not mentioned as complimentary in the base rate. This could add to the cost, so check your booking details.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Room
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Parking & Transport
- Parking
- Ski pass vendor
Services & Extras
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Luggage storage
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Fax/Photocopying
Food & Drink
- Picnic area/ Tables
- Tea and coffee facilities
- Electric kettle
Common Areas
- Sun terrace
- Garden area
- Leisure/ TV room
- Garden furniture
Room Comfort
- Heating
- Soundproofed rooms
- Sitting area
- Patio
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
Accessibility & Safety
- Rooms/ Facilities for disabled
- Smoke detectors
- Fire extinguishers
- Key access
- 24-hour security
Family & Children
- Cots
- Baby pushchair
- Children's play area
Other
- No smoking on site
- Wi-Fi
- Allergy-free rooms
- No pets allowed
- Ski storage
- Skiing
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 518 reviews
Booking.com · 8.9 · 518 reviews
8.9Verified guest“Great location, within walking distance of the city.”
8.9Verified guest“The most important thing was the marvellous location, close to the town centre.”
8.9Verified guest“Rooms were well heated and modern, with smoke detectors for safety. There was a bathtub too. The service was friendly!”
8.9Verified guest“Stayed in a King or Twin Room for 4 nights – such a good experience! The lake view from my room was fine. Everything was spotlessly clean. The lady at reception was super friendly.”
8.9Verified guest“Excellent place to stay, nicely decorated rooms, small but clean bathroom, marvellous breakfast.”
8.9Verified guest“The location was particularly good for exploring this comfortable area, really close to shops and restaurants, Queenstown centre and the lake and the hill. Plus it was 10 minutes' drive from Lake Wakatipu.”
04 — Location
Getting around Queenstown
The property sits in Queenstown.
Town Centre: Queenstown's main strip with shops, restaurants, and bars is a short walk from the hotel, as noted by several guests.
The Lake: Lake Wakatipu is about a 10-minute drive away, while some rooms overlook the lake itself.
Ben Lomond: The mountain and its walking tracks are within walking distance from the property, according to a guest review.
1 Dublin Street, Queenstown, Otago, New Zealand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 07:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 7 rooms
06 — Questions
Frequently asked
Does Chalet Queenstown offer free parking?
Yes, private parking is available on site and is included with your stay.
Are pets allowed at Chalet Queenstown?
No, pets are not allowed at the property.
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is from 07:00 to 10:00.
Is breakfast included in the room rate?
Breakfast is not explicitly listed as included in the base rate. However, many guests praise the breakfast, so it may be available as an add-on or included in certain rates.
Does the hotel have laundry facilities?
Yes, there is a laundry service available, and guests have specifically mentioned a wash & fold service.
Is there a ski storage area?
Yes, the property offers ski storage, and also has a ski pass vendor on site.
The bottom line
Chalet Queenstown earns its place on our list with a strong overall rating of 8.9 and standout scores for staff, facilities, and location. The free parking and central position make it a practical choice, and the personal B&B feel is a hit with guests. The only real caveats are the lack of pets and a relatively lower comfort score, but for most travellers, the friendly service and cosy rooms win the day.
8.9A well-loved B&B for its location and service, with minor comfort trade-offs.
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